Lookeen for Healthcare
Procedures, quality manuals, minutes and the emails around them are spread across many locations in hospitals, practices and care facilities. Lookeen finds them with one search – inside your own network and only for authorized people.
The biggest challenges in healthcare
Fewer staff, more documentation and data that is among the most sensitive there is.
Documentation eats into care
Doctors, nurses and administration spend a large part of the day documenting and searching. With staff stretched thin, that time is missing at the bedside.
Knowledge spread across many stores
Procedures, the quality manual, hygiene plans, forms and minutes sit on department drives, in emails and as scans. Finding the current version often takes longer than it should.
Long retention obligations
Medical records have to be kept for many years, some much longer. Older records often only exist as scans or faxes.
Special categories of personal data
Health data falls under Art. 9 GDPR and medical confidentiality. Who may see what, and where data is processed, has to be fully under control, for AI as well.
How Lookeen helps
Lookeen doesn’t replace your hospital or practice system, it opens up everything around it: file shares, mailboxes and scans.
Network drives and mailboxes together
Lookeen Server indexes file servers, Exchange, Microsoft 365 and PST archives centrally. Search in the browser, in the Lookeen client or right in Outlook.
Always the current version
Filters for date, path and file type put the latest procedure first. Office documents and PDFs open in the preview with your search terms highlighted.
Scans and faxes become searchable
OCR makes text in scanned PDFs, faxes and images findable. With Lookeen Server, text recognition can run entirely on site.
Answers with sources from Lookeen AI
Ask, for example, what the hygiene plan says about a particular case. Lookeen AI answers from your documents, shows where it found the answer and can run on local language models.
Only results you may see
Lookeen applies permissions from Active Directory, the file system and Exchange. If someone can’t open a folder, they won’t find its content through search or AI either.
Confidentiality & control
Health data stays on your network, and everyone only finds what they could open anyway.
- No DPA needed for search: Because content never leaves your network, Lookeen GmbH does not process data on your behalf for it. Data protection & GDPR
- On-premises: Lookeen Server runs as a Windows service in your network. The index and configuration live on your own drives and can be protected with drive encryption such as BitLocker.
- No data to Lookeen: Indexed content never leaves your environment. The optional version check only transmits version information and can be turned off.
- Active Directory sign-in: Single sign-on via NTLM/Kerberos; users removed from Active Directory also lose access to Lookeen.
- AI with local models: Lookeen AI works with language models in your own infrastructure – documents never leave your network. AI is off by default and only enabled when an administrator chooses to; customer data is never used for training. Learn more
The right fit
Lookeen comes as a single-workstation solution and as a central server solution. Here is how they fit you.
Lookeen Server
For hospitals and facilities with many workstations: a central, permission-aware index in your own data center.
Lookeen Desktop
For practices and small teams: search Outlook, PST archives and network drives on a single workstation.