--- title: "Lookeen for the Public Sector" url: https://lookeen.com/industries/public-sector lang: en description: "Enterprise search for agencies, courts and municipalities: on-premises, with Active Directory, permission-aware results, OCR and GPO rollout – in VDI environments too." published: 2026-10-12T10:00:00+00:00 modified: 2026-10-12T10:00:00+00:00 --- # Lookeen for the Public Sector Agencies, courts and municipalities work with large file shares, many mailboxes and clear responsibilities. Lookeen Server makes all of it searchable – on-premises, connected to your Active Directory and with the permissions that already apply. [Talk to us](https://lookeen.com/contact) [Lookeen Server](https://lookeen.com/server) ## The biggest challenges in the public sector Statutory deadlines, a large generational turnover and the goal of staying digitally sovereign. ### Requests against the clock Freedom of information requests and data subject access requests under Art. 15 GDPR usually have to be answered within a month. That means pulling together everything on a case or a person from files, mailboxes and shares. ### Knowledge is retiring Many agencies will lose a large share of their staff to retirement in the coming years. What only lives in their mailboxes and personal folders is hard for successors to find. ### Digital sovereignty Software and data should run in your own infrastructure or a public data center, without depending on foreign clouds. That applies to AI in particular. ### Central IT, many workstations Installation, configuration and operation have to be centrally managed, often on virtual desktops and with few IT staff. ## How Lookeen helps Lookeen runs in your building, with your permissions and your sources, and keeps the knowledge of former colleagues findable. ### Everything on a case at a glance Lookeen Server searches network drives, Exchange including public folders, Microsoft 365 and PST archives in one go. For an access request you find every hit for a name or file number at once. ### Knowledge stays when people leave Mailboxes and shares of former staff stay in the index if you want them to, searchable for their successors with the right permissions. ### Lookeen AI in your own data center Ask in plain language, have files summarized or timelines built. The AI runs on local models, is off by default and gives its sources with every answer. ### Results that respect permissions For files, mailboxes, PST archives and public folders Lookeen stores the actual access rights. Nobody finds more than they could already open. ### On-premises with Active Directory Lookeen Server runs as a Windows service on your server and syncs users and groups with Active Directory. Sign-in uses single sign-on. ### Central rollout and operation Clients are deployed by group policy. Lookeen runs on Citrix, VMware and terminal servers, and you can also search in the browser without a client. ## Security & documentation What your information security officer and data protection team need to know for operation. - **Data stays on your network:** The index and configuration live on your own drives. Lookeen GmbH has no access to indexed content; the optional version check can be turned off. - **Encrypted transport:** Access runs over HTTPS through a web server such as IIS acting as a reverse proxy. Drive encryption such as BitLocker is supported for storage. - **Documentation for your ISMS:** An architecture overview, data flow diagram and a mapping to the ISO/IEC 27001 Annex A controls support your security assessment. Just ask. - **AI with local models:** Lookeen AI works with language models in your own infrastructure – documents never leave your network. AI is off by default and only enabled when an administrator chooses to; customer data is never used for training. [Learn more](https://lookeen.com/use-cases/local-ai) ## Good to know What you should know about operation and procurement. ### System requirements Windows Server 2012 (64-bit) or later, Active Directory, .NET 4.8. Clients on Windows 10 and 11 (64-bit), Outlook add-in from Outlook 2016. Recommended: 4 cores, 16 GB RAM, SSD. ### Tender or market survey? We answer specifications and questionnaires and provide trial licenses for your evaluation. [Get in touch](https://lookeen.com/contact) [All industries →](https://lookeen.com/industries)